A student who desires to successfully complete this course shall be required to:

At the end of this course, students will be able to:

• Have a basic understanding of information systems concepts and the management operations decision-making, and management strategic roles of information systems.
• Know how to develop information system solutions to business problems/ problems using a systems approach to problem solving and application development.
• Understand the major concepts, developments, and management implications involved in computer hardware, software, telecommunications technologies, and database management.
• Comprehend how information technology is used in modern information systems to support end user collaboration, enterprise operations, managerial decision-making and strategic advantage.
•  Understand and describe the challenges and methods of management information system technologies, activities, and resource

1. CHAPTER ONE: FOUNDATION CONCEPTS OF INFORMATION SYSTEMS

Chapter objectives:

The main objective of this chapter is to explain why knowledge of information systems is crucial for managerial end users and business professionals. It discusses the areas of knowledge that you as future managerial end users and business professionals need to know about information systems.

Contents

• Introduction
• Data and Information Systems Concepts
• Information Systems and types of Information Systems
• Information System and Components (Activities & Resources)

2. CHAPTER TWO: DEVELOPMENT OF INFORMATION SYSTEMS SOLUTIONS

Chapter objective:

In this chapter, the question on how managerial end users or information specialists should develop information systems solutions to business problems is answered by discussing the fundamental steps in systems approach of solving business problems.

Chapter content

• Introduction
• Understanding a problem or opportunity
• Developing an information system solution
• Implementing the information system Solution
• system Development Life cycles

3. CHAPTER THREE: TECHNOLOGY OF MANAGEMENT INFORMATION SYSTEMS

Chapter Objective

A review of the concepts, developments, and managerial implications of the major technologies in computer systems is discussed. The major technologies in computer systems include computer hardware, Computer software, Telecommunication networks, and data resource management technologies.

Chapter content

• Overview of the history, importance and types of Computers
• Computer Hardware
• Computer Software
• Telecommunications Network
• Data Resource Management
• E-business

4. CHAPTER FOUR: APPLICATIONS OF INFORMATION SYSTEMS IN

MARKETING

Chapter objectives

This chapter provides knowledge on the major applications of information systems for end user activities and the operations, management, and strategic advantages of organizations. The types of information systems described in Chapter 1 are further discussed in much more detail.

Chapter content

Introduction to types of

Information Systems

• TPS
• DSS
• EIS

Business Information Systems:

• Cross-Function E-Business: ERP, CRM, SCM and SFA .
• Functional Business Information system: MIS, AIS, HRIS, Manufacturing, management concepts

Artificial Intelligence concept in marketing

5. CHAPTER FIVE: BUSINESS CHALLENGES OF INFORMATION

SYSTEMS

Chapter objectives

This chapter gives an answer as to how should managerial end users meet the major challenges they face in managing the information systems of their organizations.

Chapter content

• Managers and Information Technology
• Organizations and Information Technology
• Information Resource Management (IRM)